Teloa

Gabriela

Dunia

Discover how easy it is to refill a US prepaid cell phone plan once you set up your Teloa account

How to Use Teloa? Setup, Refills, Payments, Security

Here you can refill cellular plans in the United States

What is Teloa?

Learn how to get $5 off your first refill with Teloa. Step-by-step guide for new users to claim the welcome discount and save on their first USA prepaid refill.

My first refill with Teloa: New user Welcome Offer

Quick & easy setup to get started (or log back in)

How to create an account or log in to Teloa?

Simple steps to refilling a number without breaking a sweat

How to refill a cell phone with Teloa?

Learn how to check your balance after refilling with Teloa. See how to confirm your recharge status, verify delivery, and troubleshoot missing balance issues easily

How to check the balance after refilling with Teloa?

Learn how to download and use the Teloa mobile app. Refill USA prepaid phones instantly, manage payments, and track rewards from your Android or iPhone

How to download and use the Teloa mobile app

The basics of refilling a prepaid plan with our platform 

Get Started with Teloa

Learn how to set up AutoPay. Step-by-step guide to enable automatic refills for your USA prepaid cell phone

How to set up Autopay in Teloa?

Learn how to turn off or edit Autopay in Teloa. Step-by-step guide to manage, pause, update or cancel your automatic refill settings easily and securely

How to turn off or edit Autopay in Teloa

Learn how to set up AutoPay. Step-by-step guide to enable, edit, or turn off automatic refills for your USA prepaid cell phone

Autopay

Find out how much a Teloa refill costs. Learn about USA prepaid carrier pricing, taxes, and fees, always transparent, with no hidden charges

How much does a refill cost? (Pricing & Fees)

See all payment methods accepted by Teloa. Pay for your USA prepaid refills easily, fast and secure

Accepted payment methods at Teloa

Learn what your card’s CVV is and why Teloa asks for it. Find out where to locate your CVV and how it helps keep your online payments safe

What is my card's CVV?

Learn how to add a payment method. Step-by-step guide to save cards, PayPal, Apple Pay, or Google Pay securely for quick USA prepaid refills

How to add a payment method in Teloa?

Learn how to delete a payment method in Teloa. Step-by-step guide to remove them safely from your account

How to delete a payment method in Teloa?

Why your payment was declined in Teloa and how to fix it. Discover common causes, quick troubleshooting steps, and secure solutions for successful transactions

Why was the payment declined?

Learn why it’s safe to pay on Teloa. All transactions are encrypted, PCI-compliant, and processed securely through trusted providers

Is it safe to pay on Teloa?

Your peace of mind comes first: here’s how Teloa keeps your recharges safe and secure at every step.

Payments & Security

Learn how the Referral Program works. Share your referral link, earn Teloa credit rewards, and see program rules, limits, and troubleshooting tips

How referrals work: rewards & limits

Learn what Teloa credit is and how to use it. Add funds, manage your balance, and pay for USA mobile refills instantly and securely with Teloa Credit.

What is Teloa credit and how to use it?

Credit & Referrals 

Learn how to edit, update, or delete your personal information in Teloa. Step-by-step guide to manage your account details securely and keep your profile up to date

How to edit, update or delete personal information?

Step-by-step guide to keep your account safe and manage login access easily

How to change my password in Teloa?

Forgot your password? Learn how to reset it quickly and securely. Follow our simple steps to recover access to your Teloa account and keep it protected

I forgot my Teloa password: How to reset it

Step-by-step instructions to delete your account, and reactivate when you’re ready.

How to delete my account in Teloa?

Learn how to change the language in Teloa. Step-by-step guide to switch between English and Spanish on the website or mobile app

How to change language in Teloa

Learn how to view your refill history in Teloa. Track all your recharges and payments easily

How to view your refill history in Teloa

Learn how to delete a refill from your Teloa history. Step-by-step guide to manage and remove transactions from your account quickly and safely

Can I delete a refill from my history?

Add, edit, or delete contacts so you can refill faster and more accurately

How to manage contacts in Teloa

Learn how to set up your account and manage your profile, personal information and passwords

Managing your Teloa Account

Find answers and get help from Intercom Support and Community Experts

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