Setting up Autopay with Teloa is a smart move. Starting from your second refill, you'll save 5% every month on your cell phone plan refill.
Autopay also gives you peace of mind, knowing your plan will renew automatically every 30 days. That means no more worrying about running out of balance or losing service.
You can activate AutoPay when making a refill for any saved number and payment method in your account (except PayPal, though Apple Pay is now supported).
How to enable Autopay and save 5%
Autopay is now set up directly when you make a refill. Here's how:
Sign up or log in to Teloa.
Select the contact you want to refill and choose your carrier and refill amount.
During the checkout process, you'll see the option to enable Autopay. Toggle it on.
Your first refill will be processed at full price. Starting from the second refill, you'll automatically receive a 5% discount each month.
The Autopay schedule will begin from today's date and renew every 30 days.
That's it! From your second payment onward, both your refill and your 5% discount will be processed automatically each month. It keeps your cell phone plan active and your monthly savings on track.
Whether you're refilling one line or several, Autopay works the same way. Just make sure you enable it for each plan, and you'll get the 5% discount on every recurring payment after the first one.
Set up Autopay during any refill
There’s another easy way to enable it: when you send a new refill to a saved contact, you’ll see the option to turn on Autopay during checkout.
You can also edit the payment date or method anytime from your account.
Troubleshooting Autopay setup
Can’t find the Autopay option: Make sure your app is updated or try from the web.
Error activating Autopay: Check your internet connection or try again after refreshing the page.
Payment method not showing: Confirm your card or wallet is valid and saved in your account.
Autopay not activating: Verify that your payment method supports recurring payments.
FAQs about Autopay setup in Teloa
Can I set up Autopay for more than one number?
Yes. You can activate it separately for each phone number you’ve saved.
Will I be notified after each Autopay refill?
Yes. You’ll receive an email notification when your payment is processed.
Can I change my payment method for Autopay?
Yes. You can edit your AutoPay settings anytime from the slide-out menu.
If you have any questions, feel free to email us at [email protected]. Our team is always ready to help you with whatever you need.