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How to refill a cell phone with Teloa?

Simple steps to refilling a number without breaking a sweat

Gabriela avatar
Written by Gabriela
Updated over a week ago

Refilling a USA cell phone with Teloa is quick, secure, and takes just a few seconds. You can send mobile recharges to your loved ones or top up your own number easily from the app or website.

Make sure you enter the correct phone number before sending the recharge. Once sent, it can’t be modified or canceled.

Step-by-step in a bit:

  1. Choose contact and carrier

  2. Select plan

That's it, you're all set. We'll break it down for you:

Sign up to Teloa

You’ll find the option in the upper right corner. We’ve made it easier by adding the possibility to register with Google, Facebook, or Apple accounts, but you can also choose to sign up with your personal email and a password.

sign up log in for Teloa


Choose refill contact

Once in your profile, you’ll see two options: refill your own prepaid plan or send a recharge to another contact. Make sure to check the carrier for that number and either confirm it or select from the available options.

US Carriers Supported

carriers supported by Teloa


Select your plan

After selecting the contact, choose the refill plan you want on the next screen.

plan/refill amount Teloa

Choose a payment method

In Teloa, you can pay using Google Pay, Apple Pay, PayPal, credit, debit or prepaid cards, no bank account required. It's very easy to add a new payment method. Otherwise, select one you’ve previously registered.

add card in Teloa


Review your purchase details

Make sure all the information in the checkout is correct, and you're ready to pay for your refill.

checkout Teloa

You will not be billed unless the refill is successfully delivered to the recipient’s number. Also, you'll receive a confirmation email with all the details of your transaction.

Most recharges are delivered instantly. In rare cases, it might take a few minutes depending on the mobile operator.


Troubleshooting refill problems

If the mobile balance doesn’t show up immediately:

  • Wait a few minutes and ask the recipient to check their balance again.

  • Confirm that the number you entered is correct.

  • Make sure your payment was successfully processed.

  • If the recharge still hasn’t arrived after one hour, contact support team.


FAQs about refilling a cell phone

How long does a Teloa recharge take to arrive?
Usually, it’s instant. Sometimes, depending on the operator, it can take a few extra minutes.

Can I cancel a recharge after payment?
No. Once the recharge is sent, it can’t be canceled or redirected to another number.

How do I know if my recharge was successful?
You’ll get a confirmation email and can also check your history in your Teloa account. Also, you can check the balance after refilling.

What payment methods does Teloa accept?
You can pay with credit or debit cards, PayPal, Apple Pay, or Google Pay.


If you have any questions, you can use our chat box at Teloa Help Center.

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