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My first refill with Teloa: New user Welcome Offer

Learn how to get $5 off your first refill with Teloa. Step-by-step guide for new users to claim the welcome discount and save on their first USA prepaid refill.

Gabriela avatar
Written by Gabriela
Updated this week

You can get $5 off your first recharge with Teloa when you create a new account. It’s our way of welcoming you to the fastest, most secure way to refill USA prepaid cell phones.

This offer is only valid for new Teloa users making their first recharge.


How to Claim Your $5 Welcome Discount

Follow these quick steps to enjoy your first-time reward:

  1. Go to Teloa

  2. Create an account

  3. Choose contact and carrier

  4. Select plan

Confirm the purchase with the available discount and that's it!

The discount appears in your total before confirming the payment. If you don’t see it, check the troubleshooting section below.

Next, you'll have it all detailed.


Go to Teloa and click Get Started

Click in the top right corner and choose how you want to register: with Google, Facebook, Apple, or your email and password.

get started with Teloa


Send the refill

Once you’re logged in, select Refill my Prepaid Plan or Send to another contact. Check which carrier is detected for the number. If it’s incorrect, select the right carrier from the available options.

send first refill with teloa

US Carriers Supported


Select the plan

Choose the refill amount in the next page

refill amount

Add a new payment method

You must select a payment method that hasn’t been used in Teloa before. You can pay using Google Pay, Apple Pay, PayPal, credit, debit or prepaid cards, no bank account required.


Checkout

At checkout, your $5 discount will apply automatically to your first recharge

checkout first refill in Teloa

Complete your payment and enjoy instant savings!


Who is eligible for the $5 discount

You qualify for the promotion if:

  • You’re creating a Teloa account for the first time.

  • You’re making your first successful refill through the website or app.

  • You’re paying for the first time with any of the accepted payment methods: credit or debit card, PayPal, Apple Pay, or Google Pay.

  • Returning users or accounts with previous transactions are not eligible for this first-time offer.


Troubleshooting the $5 discount

If you don’t see your discount applied:

  • Already used Teloa before: The $5 discount only applies to your very first recharge.

  • Coupon not visible: Refresh the page or try a different browser, it should appear automatically.

  • Payment failed: Check your card or PayPal balance and try again.

  • Still no discount? Contact [email protected] or use the chat icon, our support team will verify your eligibility.


FAQs about the welcome discount

Do I need a promo code to get the discount?
No. The discount is applied automatically during checkout for new accounts.

Can I use the $5 discount on multiple refills?
No. The promotion applies only to your first successful recharge.

Does the discount expire?
You can claim it anytime as long as you haven’t made a recharge before.

Can I combine the discount with another promotion?
Yes. The $5 welcome offer can’t be combined with the referral program.


If you have any questions, you can use our chat box at Teloa Help Center.

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